Lessons for Turning Crisis into Opportunity
Lessons for Turning Crisis into Opportunity
The first comprehensive review of the 2009-10 Toyota recall; a case study of how to overcome a major management crisis. It includes new interviews with Akio Toyoda, president of the company
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The first comprehensive look at the 2009-2010 Toyota recall: A case study of how to overcome a major management crisis--from Jeffrey Liker, author of the bestselling The Toyota Way