Covering the philosophical underpinnings of total quality management, its instrumentalities and methods of strategic planning and implementation in educational institutions, this book espouses a human-intensive quality management methodology; calls for long-term planning; and emphasizes the optimal use of human resource potential.
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Covering the philosophical underpinnings of total quality management, its instrumentalities and methods of strategic planning and implementation in educational institutions, this book espouses a human-intensive quality management methodology; calls for long-term planning; and emphasizes the optimal use of human resource potential.