winkelwagen uitgebreid zoeken
print pagina
Management en Economie Economie en bedrijf

 

Boekhandel Douwes Den Haag

Monitoring, Measuring, and Managing Customer Service

Goodman, Gary S. (Goodman Communications Corporation in Glendale, California)

Monitoring, Measuring, and Managing Customer Service

Monitoring, Measuring, and Managing Customer Service

Monitoring, Measuring, and Managing Customer Service

 

Excellent customer service does not come about by accident. It is a learnable set of behaviors that can be monitored, measured, and managed. Drawing from his highly successful seminars and training programs, Gary S.

Levertijd op aanvraag

€ 53,20

Het is niet bekend of deze titel leverbaar is.

Beschrijving Monitoring, Measuring, and Managing Customer Service

Excellence in customer service does not come about accidentally - it is a learnable set of behaviours that can be monitored, measured and managed. Drawing from the author's seminar programme, this title provides readers with a system for building and sustaining customer service.

ISBN
9780787951399
Pagina's
192
Verschenen
NUR
780
Druk
1
Uitvoering
Hardback
Taal
Engels
Uitgever
John Wiley & Sons Inc

Honey

Honey: A Miraculous Product of Nature summarizes the current status of honey, itÂ’s uses and related aspects. This illustrated volume describes use of honey in traditional medicines, i.e. Ayurveda, Siddha, and Unani by acting as a preservative and nourishing agent.

The Digital Double Bind

The Middle East's digital turn has renewed hopes of socio-economic development and political change across the region, but it is also marked by stark contradictions and historical tensions. In this book, Mohamed Zayani and Joe F.

Debt Sustainability of Subnational Governments in India

In Debt Sustainability of Subnational Governments in India: Lessons from International Debt Crises, Dwivedi analyses the debt sustainability of the Indian states in the context of many emerging issues and challenges to their fiscal health with the aim of providing usable and practical policy recommendations.

Economie en bedrijf

terug meer