Boekhandel Douwes Den Haag

Useful, Usable, Desirable

Applying User Experience Design to Your Library

Etches, Amanda & Schmidt, Aaron

Useful, Usable, Desirable

Useful, Usable, Desirable

Applying User Experience Design to Your Library

Useful, Usable, Desirable

 

"Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few.


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€ 102,20

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Beschrijving Useful, Usable, Desirable

Useful, useable, desirable: like three legs of a stool, if your library is missing the mark on any one of these it's bound to wobble. This primer identifies 19 crucial touch points such as the library website, email, furniture, parking, events, and newsletters. The authors explain why each is important to your library's members and offer guidance on how to make improvements.


ISBN
9780838912263
Pagina's
216
Verschenen
NUR
615
Druk
1
Uitvoering
Paperback / softback
Taal
Engels
Uitgever
American Library Association

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