Knowledge has always been at the heart of the legal profession. This is because an essential component of practising law involves applying knowledge and expertise to solve clients' legal problems. In the rapidly changing contemporary legal world, where cases, transactions and legal issues become increasingly more complex and globalised, managing the firm’s knowledge and expertise becomes crucial for finding innovative solutions to legal problems, serving clients effectively, reducing risks and delivering profitability to the firm.

In this timely book, more than a dozen renowned knowledge management professionals provide their expert insights on all aspects of managing knowledge in a law firm. Topics covered include: building the business case for a knowledge management plan; implementing an agreed strategy; organising the knowledge management function; implementing enterprise search technology; and fostering the contribution of lawyers to their clients’ perspective on learning and quality.

The wide range of topics covered, coupled with the depth of the authors’ experience in real-life legal knowledge management, make this book an invaluable reference work for law firms looking to shape their knowledge management function, both in smaller firms where know-how sharing is a limiting factor for expansion and in larger firms interested in developing their knowledge management function further. For that reason, the book should be of interest to anyone looking for an insight into legal knowledge management, including law firm partners, knowledge management professionals and consultants, professional support lawyers and fee earners.