The Most Enduring, Effective and Valuable Training Activities for Managing Workplace Conflict
The Most Enduring, Effective and Valuable Training Activities for Managing Workplace Conflict
Learn how to manage conflict in the workplace and benefit from it! When individuals come together in teams, their personal differences in values and attitudes can often contribute to the creation of conflict.
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Provides a range of different approaches - activities, exercises, and models - to help you understand why conflict occurs and how to manage it. A compilation of material chosen from three decades of the 'Pfeiffer Annuals' and 'Handbooks', this useful resource presents the sound theory and practical tools.