Boekhandel Douwes Den Haag

Service Design and Service Thinking in Healthcare and Hospital Management

Theory, Concepts, Practice

Christoph Rasche & Mario A. Pfannstiel

Service Design and Service Thinking in Healthcare and Hospital Management

Service Design and Service Thinking in Healthcare and Hospital Management

Theory, Concepts, Practice

Service Design and Service Thinking in Healthcare and Hospital Management

 

This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspective and a consumer-oriented perspective, the book highlights various healthcare services, methods and tools that are desirable for customers and effective for healthcare providers.


Langere levertijd

€ 95,50

Levertijd circa 6 tot 12 dagen


Beschrijving Service Design and Service Thinking in Healthcare and Hospital Management

This book examines the nature of service design and service thinking in healthcare and hospital management.


ISBN
9783030007485
Pagina's
535
Verschenen
NUR
870
Druk
1
Uitvoering
Hardback
Taal
Engels
Uitgever
Springer Nature Switzerland AG

Geneeskunde