Current Topics in Library and Information Practice
How Librarians look at their Users
Current Topics in Library and Information Practice
How Librarians look at their Users
During the last 40 years, the library profession has used different metaphors to characterise their users, e.g. the user as a citizen, a client, a customer, a guest, and a partner. The book is about the background and distribution of those metaphorical descriptions and how they have influenced services in libraries.
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This series presents innovative approaches used by professionals in library and information practice worldwide. The authors are chosen to provide critical analysis of issues and to present solutions to selected challenges in libraries and related fields, including information management and industry, and education of information professionals.