ITIL service lifecycle publication suite [print]

ITIL Service Strategy 2011 / ITIL Service Design 2011 / ITIL Service Transition 2011 / ITIL Service Operation 2011 / ITIL Continual Service Improvement 2011

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ITIL service lifecycle publication suite [print]

Each of these five publications represents a stage in the ITIL service lifecycle. With each stage influencing and relying upon the others, the lifecycle moves cyclically from service strategy (where the business requirements are set) to the design, transition, operation, and continual improvement of IT services.

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Beschrijving ITIL service lifecycle publication suite [print]

This pack contains one copy of five titles: ITIL service design (ISBN 9780113313051); ITIL service operation (ISBN 9780113313075); ITIL service strategy (ISBN 9780113313044); ITIL service transition (ISBN 9780113313068); ITIL continual service improvement (ISBN 9780113313082). On covers and title pages: ITIL. Best management practice

ISBN: 9780113313235
Pagina's: 1959
Verschenen: 01-01-2011
Rubriek: Archiefwetenschap

Druk: 1
Uitvoering: Paperback
Taal: Engels
Uitgever: TSO

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