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Management en Economie Economie en bedrijf

 

Boekhandel Douwes Den Haag

Service Design for Six Sigma

A Roadmap for Excellence

El-Haik, Basem & Roy, David M.

Service Design for Six Sigma

Service Design for Six Sigma

A Roadmap for Excellence

Service Design for Six Sigma

 

Six Sigma is a disciplined, data driven approach and methodology for eliminating defects in any process, from manufacturing to transactional and from product to service.   This interesting new text documents how service and process design and redesign are typically approached.

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Beschrijving Service Design for Six Sigma

Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process, from manufacturing to transactional and from product to service. This interesting new text documents how service and process design and redesign are typically approached.

ISBN
9780471682912
Pagina's
448
Verschenen
NUR
780
Druk
1
Uitvoering
Hardback
Taal
Engels
Uitgever
John Wiley & Sons Inc

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