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Lecture Notes in Business Information Processing

Exploring Services Science

5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014

Michel Leonard & Mehdi Snene

Exploring Services Science

Lecture Notes in Business Information Processing

Exploring Services Science

5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014

Lecture Notes in Business Information Processing: Exploring Services Science

 

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014.

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Beschrijving Lecture Notes in Business Information Processing: Exploring Services Science

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering and service discovery.

ISBN
9783319048093
Pagina's
139
Verschenen
Serie
Lecture Notes in Business Information Processing
NUR
780
Druk
1
Uitvoering
Paperback / softback
Taal
Engels
Uitgever
Springer International Publishing AG

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