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Psychologie

 

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Elements in Histories of Emotions and the Senses

Emotional Labor

The Origin, Development, and Future of a Key Concept

Marci D. (Kenyon College) Cottingham

Emotional Labor

Elements in Histories of Emotions and the Senses

Emotional Labor

The Origin, Development, and Future of a Key Concept

Elements in Histories of Emotions and the Senses: Emotional Labor

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In post-industrial economies, service-based jobs now outnumber manufacturing jobs. Analyzing these changes critically, Arlie Hochschild developed the term 'emotional labor' to refer to the new forms of labor expected in the service sector.

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Beschrijving Elements in Histories of Emotions and the Senses: Emotional Labor

In post-industrial economies, service-based jobs now outnumber manufacturing jobs. Analyzing these changes critically, Arlie Hochschild developed the term 'emotional labor' to refer to the new forms of labor expected in the service sector. This Element traces the term's origin, scholarly development, popular uses, and future possibilities.

ISBN
9781009616294
Pagina's
82
Verschijnt
Serie
Elements in Histories of Emotions and the Senses
Rubriek
Psychologie
Druk
1
Uitvoering
Hardback
Taal
Engels
Uitgever
Cambridge University Press

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